1. What is the woman supposed to do?

Assist the man
Meet the head of finances
Give a presentation
Reschedule a meeting

2. When will the meeting take place?

This afternoon
Tonight
Tomorrow morning
Tomorrow afternoon

3. Why is the man disappointed?

He will have to work late tonight.
The meeting conflicts with his schedule.
He was not invited to an event.
The presentation was unsuccessful.

4. Where does this conversation probably take place?

In the woman’s kitchen
In an appliance store
In an office cafeteria
In a pottery factory

5. What does the woman think of the Kitchen Pro?

It offers the best value.
It looks attractive.
Its decoration is nice.
Its price is high.

6. What feature does the dishwasher include?

An extra drawer for storage
The ability to wash large items
An after-purchase rebate
Technology that reduces water use

7. What are they discussing?

The employment benefits they receive
The company’s recent sales figures
The staffing needs of a department
The performance of new workers

8. Who works in sales?

Lisa
Jason
Ben
Diane

9. What is the man’s opinion?

The design team is exceeding his expectations;
More workers should be hired.
Most employees have not impressed him.
The sales department is talented.

10. What does the man say about the food supplier?

Its contract is unfair.
Its prices are too high.
Its service is unsatisfactory
Its products are poor

11. When will the contract expire?

Tomorrow
Next week
Next month
Next year

12. What does the woman recommend?

Revising-the current contract
Discussing the problem with the supplier
Renewing the contract for a shorter term
Switching to a different supplier

13. Where is the man?

Inside a taxi
At his office
On a bus
At a restaurant

14. Why will the woman be late?

She is stuck in traffic.
She had car trouble.
She helped a coworker.
She is eating dinner.

15. What does the man predict?

The restaurant will be crowded.
The woman will postpone their meeting.
City traffic will improve soon.
He will arrive within 20 minutes.

16. What is the man’s problem?

His computer is malfunctioning.
He cannot afford to buy some important software.
His spreadsheet files were deleted.
He does not understand the computer software.

17. What does the woman recommend?

Asking a coworker for assistance
Creating a new spreadsheet
Signing up for a tutorial class
Using the program’s help feature

18. How can the man run the tutorial?

By clicking the appropriate button
By purchasing additional software
By using the woman’s computer
By closing the spreadsheet program

19. What are the speakers talking about?

Their friend’s schedule
A problem with a coworker
Their plans for Friday night
A movie they saw last weekend

20. What does the man ask the woman?

When she wants to see the movie
Where she will have dinner
What time she gets off work
How to make restaurant reservations

21. Who does the woman need to speak with?

Jude
Cassandra
Walter
Janet

22. What kind of company does the man work for?

A home cleaning service
A furniture manufacturer
A real estate agency
A professional moving firm

23. How much will the woman pay per hour?

25 dollars
30 dollars
45 dollars
50 dollars

24. What will happen this week?

The woman will move to a new house.
Workers will come to assess the job.
The woman will pay the man’s company.
Furniture will be delivered to the woman.

25. Who most likely is the woman?

A postal worker
An office repairperson
A supply salesperson
A company shareholder

26. How many copiers does the man’s company have?

1
3
5
8

27. What does the woman ask the man to do?

Correctly complete an order document
Purchase some new laser printers
Send her a form by rush delivery
Confirm his fax number

28. Why is the woman calling the man?

To check the status of a document
To report a problem with a fax machine
To schedule a meeting for her employer
To offer advice on an investment portfolio

29. What is Mr. Forbes being authorized to do?